Small problems ruin your happiness


Jeff Sarris
Host
Amara Andrew
Co-host

Most people are stuck solving the wrong problems. They obsess over pixel-perfect website tweaks, compare follower counts, and replay awkward conversations in their head while the questions that actually move the needle go unanswered. What are you building? Who is it for? Why does it matter?

In this episode, we break down why small problems shrink your life and how choosing bigger, harder problems is the fastest path to growth in business and personally. We dig into the “pick your battles” framework, why the interest graph has made followers nearly irrelevant, and the real math behind creator income. One YouTuber made $1.2M from a single video while a TikToker with 1.4M followers and 360M views couldn’t cover rent.

If you want to be useful, not just famous, this one’s for you.
Topics covered: vanity metrics, interest graph vs. follower graph, AI search, hyperlocal platforms, timeless marketing, and what it means to be a student of the craft.

Chapters

  • (00:00) – Small Problems, Small Life
  • (00:35) – What Counts as Small
  • (02:18) – The Vanity Metrics Trap
  • (04:10) – Small Stuff in Your Personal Life
  • (06:17) – Pick Your Battles
  • (09:13) – The Reset Button of Social Media
  • (15:02) – Why the Interest Graph Wins
  • (15:41) – Being Useful Pays
  • (16:10) – AI Search Finds You
  • (18:02) – TikTok vs. YouTube Money
  • (18:40) – Fame vs. Freedom
  • (19:02) – The Million-Dollar Video
  • (19:50) – 1.4M Followers, Can’t Make Rent
  • (21:27) – In Service of What?
  • (22:09) – The Hyperlocal Platform Model
  • (23:09) – Who Should Do Marketing?
  • (25:32) – Timeless Marketing Tactics
  • (26:28) – Students of the Craft
  • (33:18) – Big Problems Worth Solving
  • (35:11) – Wrap Up

Transcript

00:00:00 Amara Andrew

When you focus on small things, you'll have small problems. But if you want more out of life, you're going to need some bigger problems.

00:00:08 Jeff Sarris

Welcome back, explorers. This is Useful Not Famous, the show where Amara says the tagline because I don't know what it is.

00:00:15 Amara Andrew

I'm Amara.

00:00:16 Jeff Sarris

Oh, I thought you were going to say the tagline.

00:00:18 Amara Andrew

No. Welcome back to Useful Not Famous. This is the show where we gather and share the secrets that give your business an unfair advantage.

I'm Amara–

00:00:24 Jeff Sarris

Andrew.

00:00:24 Amara Andrew

–and I'm Jeff Sarris. I gave you your last name back.

00:00:28 Jeff Sarris

Yes, stop. Gross. So, small problems or big problems.

This is a huge problem.

00:00:33 Amara Andrew

Yeah.

00:00:34 Jeff Sarris

Well, because it's so easy–

00:00:34 Amara Andrew

Well, a very big topic.

00:00:35 Jeff Sarris

Yeah, it's so easy for all of us, just all of us across the board, entrepreneurs, just normies, whatever, to focus on things that don't actually matter.

00:00:44 Amara Andrew

And a lot of times you don't even realize that you're focusing on the small things.

00:00:48 Jeff Sarris

Bingo!

00:00:49 Amara Andrew

So, I think first what would be a small thing is sort of what we need to talk about. Not like exact things, but just the idea of what that is.

00:00:55 Jeff Sarris

Well, yeah. Well, yeah. Like, are we worried about like tiny, inconsequential details?

I kind of want to just real quick touch on it from a huge, systemic, strategy perspective,

00:01:06 Amara Andrew

Be my guest.

00:01:07 Jeff Sarris

Because like if we are trying to do something big and we're focused on what does how many pixels off the side is my button on the top in the header on my website?

00:01:22 Amara Andrew

Yes.

00:01:23 Jeff Sarris

You're not doing something big then. You're You're focusing on little things. I know that's specific, but I feel like the specificity helps to also apply to people who aren't in business, maybe.

But, you're looking at something, so you're like, "Oh, that just doesn't feel right. I should move it over a little, down, up. Maybe the font's big No, it's smaller." Like, that doesn't matter,

00:01:42 Amara Andrew

Yeah.

00:01:43 Jeff Sarris

Because while you're doing that, someone is building a spaceship to go to Mars. And like just remembering big problems, small problems, what are we focusing on? When we think about the little things too much, we're only going to have small problems, and we're going to be stuck exactly where we are.

00:02:00 Amara Andrew

Yeah, small problems can be It's funny because once you break out of only focusing on small problems, you almost can't think of small problems, if that makes sense. Like that could sound self-aggrandizing because I definitely have small problems still to this day, because we all have the or maybe not all of us, but a lot of us have the competitive streak.

I, for sure, do. So, if someone If I see someone doing something parallel to what I'm doing and they're doing maybe a little bit better using all those vanity metrics, thinking like social media-wise or something, if it's like views, engagement, whatever, it's really hard to not compare yourself to that. But that's again focusing on a small problem, whereas the thing I should be focusing on is, "Okay, well, they're doing really well for some reason.

How do I do that, but my version of it, and do it even better? And then what can I build on? What can I use?

Like what can I do?" so, just focusing on making it more what's the word I'm looking for? Like being more constructive with it instead of destructive.

00:03:10 Jeff Sarris

.

00:03:10 Amara Andrew

And like so many people get caught up in the small things or even like how I brought up the competition thing, or people that we work with We work with a lot of realtors, not people that we work with, but people that we have heard say through the grapevine that, "Well, blah, blah, blah's doing it in my market, so I can't do it." And it's like, you could do it.

You can do your own flavor of it. It doesn't have to be exactly the same thing. And like that's that's focusing on the small problem where it's like, "Well, they already did it." And it's like, "How many people are in your freaking town?

Like you have maybe 50,000 people or 100,000, whatever." There are enough people where you can do the same thing, but like with your own little twist.

00:03:47 Jeff Sarris

Well, and do you need 50,000 or 100,000 customers or clients?

00:03:50 Amara Andrew

Exactly. No, you need like 10 or 12.

00:03:51 Jeff Sarris

It depends on what the business is, but yeah. Like you don't need that scale.

00:03:56 Amara Andrew

Exactly.

00:03:57 Jeff Sarris

And you told me about the thing that Jon Youshaei pointed out with the TikTok creator versus the YouTube creator, which I think that's very important, just because you mentioned vanity metrics. But before you go there, I just wanted to say like in our personal lives, too, it's very easy to focus on the tiny, tiny, tiny things and never get past that, because that's the easy path.

00:04:22 Amara Andrew

And we all live in our heads.

00:04:24 Jeff Sarris

Exactly.

00:04:24 Amara Andrew

That is exactly where all of us inhabit. Like 100%, you cannot argue with that. We are all in our heads all the time, and–

00:04:31 Jeff Sarris

That's what makes us human.

00:04:33 Amara Andrew

Exactly. Like we all have our inner dialogue, our inner stories, like our inner perspectives. And if you're only focused on that and you maybe don't have these bigger I don't want to say aspirations, but if your only focus is on your day right now and yourself, that's a very slippery slope to sort of unhappiness, I would say, because then you're just stuck in the small problems, and maybe you're wondering why you can't get ahead, other people are getting ahead, why you don't feel quite right.

It's because you don't have that bigger problem to sink your teeth into that maybe not only benefits you, but benefits other people, too.

00:05:11 Jeff Sarris

Well, yeah. And just like in our personal life, so a small problem that we've run into, that we do, is like say doing the dishes or things. And maybe, sometimes, possibly, I'm not handling that as much.

00:05:25 Amara Andrew

Sometimes?

00:05:26 Jeff Sarris

Some.

00:05:26 Amara Andrew

Do you want to make this a fight right now? I'm just teasing.

00:05:28 Jeff Sarris

But this is a thing, though. It's so small, so like to–

00:05:32 Amara Andrew

Exactly.

00:05:33 Jeff Sarris

Like we can easily just smush those away, push those away, like just swish them out of our mind, which I think is a valuable thing. But, of course, then it's a balance between the two of us, because I push that away. I'm just like, "Well, that doesn't matter.

That's that's in my blind spot, selectively." A selective blind spot for small things.

00:05:55 Amara Andrew

Yeah.

00:05:56 Jeff Sarris

But then I it's illuminated to me that, "Oh, this bothers you. I didn't mean to bother you with that. I didn't realize it." So, again, in ourselves, external, working with others, there is a balance here to strike that isn't It might not be as simple as wiping it away, but it's where we start.

00:06:17 Amara Andrew

One of the best things I've ever heard of, and it was just said just offhandedly, was I used to work at UIC, University of Illinois Chicago, and my office mate, she just said like this nugget of wisdom, and it's stuck with me forever. Like it was the best thing I think I've ever heard, and it was along these same lines of like when I'd be like, "Hey, can you do the dishes tonight?" Now, we finally use the fucking dishwasher like normal people, [laughter] but she said, "Pick your battles." And she was specifically talking in terms of like relationships and things.

Like yeah, like–

00:06:50 Jeff Sarris

Not the Napoleonic War and stuff? Not that?

00:06:53 Amara Andrew

Well, then we got to that. But first we had to start with dishes and then we went Napoleonic, then we went, you know, Vercingetorix and all the things.

00:07:01 Jeff Sarris

I was trying to think of any other I was like I was like, "The Celtic War?" I was like, "What the fuck are names of wars?"

00:07:07 Amara Andrew

Seven Years' War?

00:07:08 Jeff Sarris

.

00:07:08 Amara Andrew

They're in here. I have the history in here, but I'm not even thinking about history right now. But anyway, she said, "Pick your battles." And I don't even remotely remember what the context of the conversation was, but that was sort of like her nugget of wisdom, and I've thought about that ever since.

Like, if I have a problem, I think, pick your battles. Like, is this worth me dying on this hill for? Like, no.

Dishes? Absolutely not. It's like, I'll just put them in the dishwasher, whatever.

Now we have a different system in place, so that alleviates the struggle and everything.

00:07:42 Jeff Sarris

And I'm a systems person, so as long as we have a system, I can fit in it better.

00:07:46 Amara Andrew

Yeah, I'm definitely now.

00:07:48 Jeff Sarris

But yeah. But anyway, so.

00:07:49 Amara Andrew

Yeah, so the system is I do it.

00:07:53 Jeff Sarris

No! We've–

00:07:55 Amara Andrew

Anyway, I'm just–

00:07:56 Jeff Sarris

The system The system is I buy a dishwasher and then you do it.

00:08:00 Amara Andrew

You're like, "Didn't you just say pick your battles?"

00:08:03 Jeff Sarris

Okay, so–

00:08:04 Amara Andrew

But that was so helpful to think of, like not only in terms of relationship, but then maybe if you have friction with different things, it's like, "Is this going to ruin my day, and am I going to let this ruin my day?"

00:08:15 Jeff Sarris

Pick your battles interpersonally and internally.

00:08:19 Amara Andrew

Exactly.

00:08:19 Jeff Sarris

Is my small battle going to be worrying about this interaction I had getting lunch?

00:08:29 Amara Andrew

.

00:08:30 Jeff Sarris

Like, whatever it I don't even know, whatever it is. Like, am I going to stick with that, and is that going to Is that small problem going to be my problem to focus on, or will I just let it go and go to the next thing?

00:08:40 Amara Andrew

Like, "Oh, that person was really rude to me today when I got my sandwich." And then you just let that fester in your head. That's–

00:08:45 Jeff Sarris

And like we all do that.

00:08:47 Amara Andrew

Exactly, especially if you have stress–

00:08:50 Jeff Sarris

Or how did I What did they think about what I said and how I interacted? Like they were I walked funny, I coughed funny, sn- like laughed fun- whatever it is, and it's like, "But that's a small That's nothing. No one remembers.

No one No one thinks about us in the way that we think people think about us."

00:09:07 Amara Andrew

No. And if they do, it's like five seconds, and then they move on..

00:09:12 Jeff Sarris

Now, I want to jump to the Jon Youshaei TikTok famous versus YouTube famous, because–

00:09:15 Amara Andrew

Oh, yes. Oh, this is If you're not on his email newsletter, by the way, you 100% should. His last name, good fucking luck spelling it.

00:09:24 Jeff Sarris

But this is this is obviously Useful Not Famous, and we are very much about the more useful you can be, the more successful you will be.

00:09:33 Amara Andrew

Yeah.

00:09:33 Jeff Sarris

But the metrics online make us think when we're not in it, we can see something and it appears the metrics of a lot of followers, a lot of engagement, whatever it is, is a metric of success.

00:09:47 Amara Andrew

Yes.

00:09:47 Jeff Sarris

But that's only success if your goal and your objective for success is recognition and fame. It doesn't mean you're making any money.

00:09:56 Amara Andrew

Before we get to the Jon Youshaei thing, though. So, [laughter] I feel like I feel like we're deliberately teasing this out and we're not. It's just natural.

Unintentionally. But we were watching an episode of Diary of a CEO, and the host, Steven Bartlett, said– or if you want to explain it, you'll probably explain it better than me.

00:10:17 Jeff Sarris

Oh, I can. I was just being like, "Bingo! That's a good one to talk about."

00:10:20 Amara Andrew

He's been tracking his metrics because–

00:10:22 Jeff Sarris

For 17 years online.

00:10:23 Amara Andrew

Yes. For a very, very, very long time, because obviously you want to sort of tweak things as you're going, which is what we do with our company, MAVEN. Whatismaven.com.

And he Oh, funny enough, he actually had a marketing agency, too. I just realized.

00:10:37 Jeff Sarris

Yeah, the podcast grew out of it. Just like we have a podcast growing out of it, but like that's his main focus now.

00:10:43 Amara Andrew

Yeah. He noticed a huge disparity in his videos where–

00:10:49 Jeff Sarris

Here, could I just explain?

00:10:50 Amara Andrew

Yeah, go ahead.

00:10:50 Jeff Sarris

Okay, so–

00:10:51 Amara Andrew

This is why I let you explain.

00:10:53 Jeff Sarris

No, no, no, but it's all good. So, basically, the his growth as a platform versus his reach and engagement, he has a chart, month after month, I think it was for 17 years. It was a very long So much data that he's tracked since the beginning, which–

00:11:11 Amara Andrew

It was. It was like a huge thing of like, "Woo-woo-woo-woo!"

00:11:13 Jeff Sarris

–which also like scratches a spot in like my brain and our brains, I think, because like having data all along is very helpful as long as you're not judging yourself on it. All those things, vanity, blah, blah, blah. But–

00:11:27 Amara Andrew

Again, using it for a bigger problem, not a small problem.

00:11:29 Jeff Sarris

Yeah. So, he has a chart, and the chart has two lines. One is his growth over time, and it is a It is a slow build, more, more, more, more, more, and it's really big.

So, growth across all of the metrics of views and likes and engagement, and all of these things, composite growth. Then he has a line of his number of videos that have that growth, say. So, he has a Let's say round numbers.

He started with one follower, then he had 1,000, then he had 100,000, then he had 1,000,000. What happens along the way is at the beginning, one view, one follower, say, in theory. 1,000 views, 1,000 followers.

But then as he grows, the disparity between his high-performing videos, so say I have 1,000,000 followers and it's like, "I want to reach 1,000,000 people," or two or 10 or whatever it is. As time has gone on, that has happened less and less. That line is almost flat compared to the meteoric rise of everything else, which is the That line It's hard to describe it.

The line is the average of everything. So, say he's posting a video a day, and he compiles everything that he's posting and finds the outliers. What are the ones that did best?

The frequency of outliers before his best videos would be so much more frequent. Now, it is hard to hit the average of the videos from before when he's 10 times, 50 times more successful and larger. And what he's come to sort of terms with is every single day is new.

Everything I did up until today means nothing on social media, because if I'm not growing and evolving in what I'm doing here, it's not going to grow and perform better just because I have more followers and, broadly speaking, more success in that vein.

00:13:45 Amara Andrew

Yeah, so that's the whole point, is every single day basically is a reset button, even for someone like him who has I don't even know, tens of millions of followers now on YouTube, if not more.

00:13:54 Jeff Sarris

I mean, his podcast is top five almost seven days a week. Like if you look on Spotify's top podcasts, which, of course, means a lot of views and listens. And that's just the long form,

00:14:05 Amara Andrew

Oh, yeah,

00:14:06 Jeff Sarris

Which is crazy,

00:14:07 Amara Andrew

Because if you're pouring hours and hours into each individual episode, and then you have somebody clipping it up and everything, literally every single one of those clips is an autonomous piece. So, it's not like you're building momentum by And I know we beat this like so much, but having followers doesn't mean anything.

Like, even my metrics for my secret hyper local platform, most of the people that engage with my stuff, 88% do not follow me. Only what, 12% then do? Which is crazy, and I normally don't look at the metrics, but I was just curious sort of what the I was mostly curious if it was like a male or female audience, cuz then we were looking at somebody else we work with.

And their metrics were the same thing. Most of their That's why I looked, cuz most of their engagement comes from people who don't follow them.

00:15:03 Jeff Sarris

And again, this is the social graph versus the interest graph. So, social being the people who follow you. Well, that is a dying model for social media.

Now, it's the interest graph. It's people who are interested in the thing that you're posting.

00:15:16 Amara Andrew

And even before, when I was posting art history TikTok, like I would have hundreds of thousands of views and millions of views on a lot of my videos, and I had maybe 15,000 followers on TikTok or 2,000 or 3,000 on YouTube or whatever. Like, that doesn't mean anything anymore. It means if you can create the most interesting thing today, that's all that matters.

00:15:38 Jeff Sarris

And that's when you're going for volume, again.

00:15:41 Amara Andrew

Yeah.

00:15:41 Jeff Sarris

Now, useful.

00:15:42 Amara Andrew

And there has to be a why to it.

00:15:43 Jeff Sarris

Create the most useful thing. If you create the most useful thing that 10 people see, and one in 10 people hire you for $20,000 a year,

00:15:53 Amara Andrew

.

00:15:54 Jeff Sarris

You've had an extremely successful video with 10 views. And that's something that's hard for people to come to terms with. So, back to the TikTok versus YouTube story.

00:16:07 Amara Andrew

Yes. Well, just reminding me of one more thing. I'm sorry! [laughter] But thinking about it, I've literally had people reach out to me, cuz I can only speak for my personal experience, where now with AI, with search, you can look up whatever your question is, and instead of like a traditional Google search where you have all the results and it's like, "Good luck," AI just gives you a couple specific things that it pulls.

I've shown up in multiple results for a variety of different things. One was Etsy, one was a video footage like how to convert it for the program, doesn't even matter. And then I think one more for art history or something, but I showed up, and people told me that, "Oh, I found you through da-da-da.

Like I found this video through ChatGPT or Claude or whatever," which I found so fascinating. And that's all we've focused on forever is to be the most useful person and useful people to everyone by answering and like solving these problems and answering these questions that people aren't. And these videos are from 5, 6, 7 years ago now, and people are still finding them, which is so crazy to me.

But anyway, I just wanted to throw that out there. By focusing on being extremely useful and solving these problems and documenting these things that we've solved for ourselves, that's inherently valuable, because also then ChatGPT is like, "Hey, look at this. Somebody solved this problem like six years ago," or whatever.

00:17:38 Jeff Sarris

Okay.

00:17:39 Amara Andrew

Yes. So, [laughter] to Jon Youshaei now.

00:17:42 Jeff Sarris

Well, yeah, not even him, the creators. TikTok versus YouTube.

00:17:45 Amara Andrew

Well, to the Yeah. So,

00:17:47 Jeff Sarris

Okay.

00:17:47 Amara Andrew

Okay, let me remember exactly..

00:17:49 Jeff Sarris

Yeah, as the story goes, you have a TikToker–

00:17:51 Amara Andrew

Yes.

00:17:52 Jeff Sarris

–with millions.

00:17:53 Amara Andrew

No, we start with the YouTuber.

00:17:54 Jeff Sarris

Okay.

00:17:55 Amara Andrew

The YouTuber made Oh, shit. Here, let me look it up really quickly, cuz their exact figures.

00:18:02 Jeff Sarris

Okay. So, yeah. So, we're talking social media and we're talking We're talking fame here, and fame translating into money, basically.

So, the reach on YouTube versus the reach on TikTok, and how they

00:18:15 Amara Andrew

Got it.

00:18:15 Jeff Sarris

How they compare when someone approaches it differently. So, remember, fame alone, reach, visibility, is a metric you can go for, but it doesn't imply anything else about your success in terms of monetization and making money and building a business.

00:18:36 Amara Andrew

Yeah, cuz basically the whole point, let's make money. [laughter] Is sort of the gist of everything.

00:18:40 Jeff Sarris

Yeah, if you're doing this to make money. Like if you just want to be famous, you don't need to make any money, whatever. Have fun.

But we're not here We don't care. Yeah, we don't care about fame at all. Like fame means absolutely nothing to either of us.

00:18:52 Amara Andrew

No. It has to do something.

00:18:54 Jeff Sarris

Yeah, like we're here to continue to have the freedom to do what we want, when we want, and build the things that we get excited about.

00:19:01 Amara Andrew

Yes. So, this one YouTuber, he revealed that he made $1.2 million from one video. Now, he does have 49 million subscribers.

So that is something to think about, but–

00:19:17 Jeff Sarris

Well, yeah, let's and let's just say, so a single video was useful to in some capacity to advertisers, to products. It doesn't even matter like We don't really care in this instance in what ways it was useful, but it was useful for a business or humans or some combination to give him $1.2 million for a single piece of content.

And that We're not saying that's normal. That is not normal. That might be the most successful, most profitable YouTube video in history.

00:19:48 Amara Andrew

Yes.

00:19:49 Jeff Sarris

However.

00:19:50 Amara Andrew

Then now a different creator, she's on TikTok. She has 1.4 million followers and 360 million total views.

00:20:00 Jeff Sarris

So, remember, 360 million, that's over a quarter billion.

00:20:04 Amara Andrew

That's a lot of views. [laughter]

00:20:05 Jeff Sarris

Like, I think it's it's worth sticking a pin in that, like that's over a quarter billion views on her content.

00:20:13 Amara Andrew

But last month, she quit creating content, because she had all these views. She said, "40 million Americans have watched me eat my way through New York City and beyond, but the truth is I'm not even making rent doing this full-time." So,

00:20:27 Jeff Sarris

And that's the also the parallel. 49 million on YouTube, 40 million on TikTok of reach is essentially sort of that where parallel fits.

00:20:36 Amara Andrew

Oh, she had 1.2 million.

00:20:38 Jeff Sarris

40 million people have Oh, I got you. Yeah, she's reached 40 million people over her life.

00:20:43 Amara Andrew

Oh, yeah. Like per video, it could be let's say 40 million views, and then his other video, yeah, maybe got however many, but the fact that, which this also just shows the difference in the platforms, but then it also shows the difference in what you do with your fame, if you have it. And he, obviously, like you said, was useful to advertisers, had products, whatever it is.

But the hard part is so many people don't see that. They don't see the inner workings. So, like there's a TikToker who–

00:21:18 Jeff Sarris

Well, I want to say like then he put the fame before the revenue, where it's like, "Oh, once I have all this fame, I'll be able to make money," and it does not work that way, because you're building a specific audience. That audience, if you want to have them sell have them buy from you or advertisers want to reach them,

00:21:37 Amara Andrew

.

00:21:37 Jeff Sarris

I.e., hyper local platforms where you're the you're the conduit, just saying, [laughter] but you need to be the conduit to something.

00:21:46 Amara Andrew

Yes.

00:21:46 Jeff Sarris

And if you just have a sporadic mix of people who like watching you eat food,

00:21:51 Amara Andrew

.

00:21:51 Jeff Sarris

That's a very hard sell unless you had something you've been working towards the entire time.

00:21:57 Amara Andrew

Exactly, like having a product or a platform or something more that you then sell to people. So, like–

00:22:04 Jeff Sarris

We always say, "In service of what?" So, you're you're building a platform in service of what? And hyper local, what we've built with our hyper local platform, is in service of the residents and the businesses. So, the residents get an inside look.

They stay up-to-date on everything in town. It's very hard to keep up on because there's no one who does this. And the businesses then can reach everyone in town.

So, it's We're serving We're in service of local businesses and local residents, and they both benefit in the ways that they need benefits.

00:22:40 Amara Andrew

. Exactly. Yeah, the residents are kept up-to-date and then the businesses–

00:22:43 Jeff Sarris

I like that I didn't do that into the microphone. [laughter]

00:22:46 Amara Andrew

I like that you didn't say that into the mic.

00:22:47 Jeff Sarris

That was just to you. [laughter]

00:22:48 Amara Andrew

So, I'm just talking to I just sound insane. [laughter] That's fun. So, yeah, not focusing on the, "How do I become famous?" but focusing on the sort of actually, focusing on the "what" it is or the "why," I guess, or what?

00:23:05 Jeff Sarris

What for whom?

00:23:06 Amara Andrew

Yeah. So, focusing on what it is exactly. So, yeah, if you have a small business, okay, well, you maybe need some Not maybe.

You need some sort of platform, but what kind of business do you have? Do you have a business that reaches the entire country, the entire world? Is it you want to start local?

What is it? Because those are going to be very different approaches to marketing, and same with then, who is doing your marketing, which is something I feel very passionate about. I Maybe, maybe not, but I sort of feel like the person who's doing your marketing should be the age of your ideal customer.

Not 100% of the time, but we know a fair amount of businesses are using like 15-year-olds, 16-year-olds, 20-year-olds, and that's fine, but they're not getting the results that they necessarily want. And it's because these people, the kids running the social media, are running it for their friends. They're doing all the same things that they see on social media, and they're like, "Oh, this is exactly what I'm supposed to do." There is no strategy behind it except, "Well, I'm going to do this." And there is a strategy, but it's not one that's tailored for the exact business, and that just drives me nuts.

Exactly. And they don't know, and that's fine.

00:24:20 Jeff Sarris

They don't have experience.

00:24:20 Amara Andrew

Exactly.

00:24:21 Jeff Sarris

But I want to ask you then: the same age as the target market, or not a kid? Because does it matter if you're 33-year-old female, or does it matter that, "Well, I've made 14 Well, probably almost 20,000 videos doing exactly this, so I know what works." Like, does it matter if you're 33 or 63 in that capacity?

00:24:47 Amara Andrew

It depends on See, no. Because then it depends on the person, because somebody who's 63 could have the same experience as me, or maybe more. But are they familiar then with the digital realm, or is that still very new to them?

Cuz like I've only grown up in the digital. I was like the very end of like print places,

00:25:07 Jeff Sarris

Papyrus [laughter]

00:25:08 Amara Andrew

Yeah. [laughter] My scrolls. [laughter] Where's my clay tablet? [laughter] so I think it does depend. I feel like there's a sweet spot. Cuz, yeah, if you're hiring somebody 60 years old, like thinking of the 60-year-olds that I know, See, it's hard, though, because they're not in marketing.

00:25:28 Jeff Sarris

And that's my that's the crux.

00:25:29 Amara Andrew

But, okay. This is the This is it. All marketing tactics that have survived through the years, through hundreds of years, as long as marketing has actually existed as it is to this day, modern marketing We're not talking about old marketing.

It's the same exact tactics, it's just different technology. So, no, it depends on who the person is at the end of the day. Like talking through this, like I read a book about marketing from 1822, and it was the exact same things, but just a different way of doing it.

So, like obviously there were things where it was like I would never in a million years do that now, but there are just those nuggets that have filtered through and then gone to John Caples and then David Ogilvy, and like all these like huge advertising people. So it depends on the person how passionate they are about what it is, and then if they actually have a strategy in their brain.

00:26:27 Jeff Sarris

And I think are Is the person a student of the craft of marketing?

00:26:34 Amara Andrew

That's what we see a lot with TikTok, with comedians, because we love stand-up comedy. There are some comedians, they can recite what the special is, who the person is, the joke, like verbatim from like 20, 30, 40, 50 years ago.

00:26:49 Jeff Sarris

And like to the, "Oh, that was filmed in this club in this city on this year, and it came out on this platform. It came out on HBO in 1987. It was at the Beacon Theatre," like.

00:26:59 Amara Andrew

Yeah.

00:27:00 Jeff Sarris

And it's like, wow, like they are a student of it, and that's also–

00:27:03 Amara Andrew

And like underground stuff, too, where they're just like, "Oh, when I saw blah, blah, blah at this club and they did this."

00:27:08 Jeff Sarris

And that was who recently just talked about it? But, so Jensen Huang founded Nvidia. Nvidia is one of the most successful, profitable businesses in all of history.

At a time, it was the most profitable business ever to exist, like two years ago.

00:27:25 Amara Andrew

That's crazy.

00:27:25 Jeff Sarris

And it's still up there, but it everything's in flux all the time. And they make the chips that power every AI platform on the planet.

00:27:32 Amara Andrew

Except sandwiches.

00:27:33 Jeff Sarris

Yeah. [laughter] They make every AI chip, and they've gotten there over all these years. And it was somewhere else that someone else who had mentioned this, but Jensen Huang specifically is a student of the craft of entrepreneurship and business, where like as the story goes, is his office is unused. He does not use his office in the building because how he manages and runs the company is different.

However, that office is filled with business books he's read. Stacks and stacks and shelves, he's read everything he can get his hands on. There's a podcast called Founders, I might have mentioned it last week actually, where David Senra, he has read now over 400 biographies of the world's greatest entrepreneurs.

That's sort of the premise. His podcast was like an underground thing for a while, until all of the most powerful founders and creator entrepreneurs in the world started to become his audience first. His first listeners were Jeff Bezos, were people like Jimmy Iovine, and so not Jimmy Iovine specifically, but all of these high-powered people, Warren Buffett and Charlie Munger.

Not that Charlie Munger was listening. However, because his network, the podcaster's network got so vast and strong, he was able to sit down with Charlie Munger, who didn't sit down with anyone. He had dinner at Charlie Munger's house.

And this is a normal person, like all of us, who decided, "I love these stories, I want to read these books and synthesize them for people, and then tell them like if you want to go deep, read this book." Little did he know, Jeff Bezos, apparently, has listened to 100% of the podcast episodes, 480 whatever episodes. One of the richest men in the world has listened to all of them because this other person did the work for him to condense all of this knowledge that he can now one hour a week get all this download and be like, "Huh!

Now, I have these new connections in my brain that I hadn't thought about before," but because these founders, like comedians, like everything, are students of the craft of entrepreneurship and business.

00:29:54 Amara Andrew

Yeah, that's like curation to the extreme, which is super helpful then, especially for somebody like Jeff Bezos,

00:29:59 Jeff Sarris

Useful.

00:30:00 Amara Andrew

Yeah, who doesn't have time to sit and read a book maybe, or do all these different things. Like, literally just putting on a podcast for an hour and just like, "Oh, okay. I trust this guy.

I've heard him forever. I like the way he synthesizes."

00:30:13 Jeff Sarris

And the Jensen Huang real quick, 100% business books. He has never read any of the iconic sci-fi books that everyone in Silicon Valley says he's stated he doesn't think he's ever even read a sci-fi book. He doesn't read fiction.

He reads business, and he's he's read dozens of books on pricing. Like, pricing, that's not a fun topic. However, you get all these new threads that you can make new connections.

00:30:35 Amara Andrew

I was going to say it's fun if you think it is and you know that you need something from it, and that's what we try to do with all of our books that we read, cuz we read together every morning,

00:30:45 Jeff Sarris

It's where we get the ideas for the podcast, too.

00:30:46 Amara Andrew

And Exactly. 100%. Or not 100% of the time, but a lot of it.

00:30:51 Jeff Sarris

Well, 100% evolve from our reading and talking about our reading.

00:30:54 Amara Andrew

Yes. Yeah, because we're basically just obsessed with [laughter] what we do, and not only trying to make it better for our clients, but also, selfishly, trying to make everything better for us. And then it's like, "Oh, okay.

We realize that this works. Let's try this for the people that we work with," or whatever.

00:31:13 Jeff Sarris

But the student of the game.

00:31:15 Amara Andrew

Yeah.

00:31:15 Jeff Sarris

So, someone

00:31:15 Amara Andrew

And that's having a bigger problem versus a small problem.

00:31:18 Jeff Sarris

Yeah. And someone in marketing, if they're a student of the art and craft of marketing, that's one thing.

00:31:23 Amara Andrew

Yeah.

00:31:24 Jeff Sarris

But most young people are literal students, [laughter] not students of the craft. Like, they're students of social media,

00:31:32 Amara Andrew

Yeah.

00:31:33 Jeff Sarris

Of how their generation uses it.

00:31:34 Amara Andrew

Which that is a skill set. I'm not trying to say like, "No, don't go with that."

00:31:39 Jeff Sarris

But it's passive. They've learned it.

00:31:40 Amara Andrew

It's a different type.

00:31:41 Jeff Sarris

Yeah. So, like they know how to reach their exact demographic, but most businesses aren't trying to reach 15-year-old girls on TikTok. Like that's just not like [laughter] Just really thinking about it.

That's not a key demographic for many businesses.

00:31:57 Amara Andrew

Yeah, like if you're a wine bar, don't be doing the don't have a 15-year-old– also, they probably shouldn't even be in your wine bar, [laughter] but don't have them be doing your social media. Like it's going to They're not going to understand the nuances of what exactly it is that you're looking for.

00:32:12 Jeff Sarris

Yeah, and it's what for whom. So, I have a wine bar.

00:32:13 Amara Andrew

Exactly.

00:32:14 Jeff Sarris

And you want it to feel elevated. Well, yeah, like, what is I have a wine bar?

00:32:18 Amara Andrew

Yeah.

00:32:18 Jeff Sarris

For whom is local residents who are of a certain age window.

00:32:24 Amara Andrew

.

00:32:25 Jeff Sarris

Like, you're Obviously, each wine bar will be different. You might be sort of the elder millennial, younger Gen Z, maybe, or maybe it's, "Oh, no, this is the staple of like the people who've lived here, the they've retired, they like They come here at the end of a end of a day and wind down," whatever it is, but like you have to figure what for whom, and now, is a the 15-year-old social media manager going to be able to reach the 60-year-old high-powered former executive who you're trying to reach?

And that's sort of how you think about it. They don't have to be the same person, but they need to understand psychology of how do I reach different people in different ways.

00:33:04 Amara Andrew

Exactly. That was a much better way to explain it. [laughter]

00:33:06 Jeff Sarris

Boom! [laughter] All right, see ya.

00:33:10 Amara Andrew

Yep. [laughter] Letting that fizzle out. Sorry, I'm a little wiped from my workout this morning. I'm like–

00:33:18 Jeff Sarris

No, so basically, so what did we start with again?

00:33:21 Amara Andrew

What?

00:33:22 Jeff Sarris

What was the topic, the main?

00:33:24 Amara Andrew

Oh, it was if you're only essentially it was just if you're only focusing on small problems–

00:33:28 Jeff Sarris

Yeah, like

00:33:29 Amara Andrew

Yeah.

00:33:29 Jeff Sarris

If your problems if you're focusing on the small things, you'll only have small problems. But to live a rich and enriching life, you want big problems, because bigger problems, you can sink your teeth into and do something new. You can You can carve out a new path that no one has ever gone on before.

And that's what, at least to us, makes life worth living.

00:33:51 Amara Andrew

And big doesn't have to necessarily mean difficult or hard. Like you could want something different out of life, cuz I'm just thinking if somebody's like, "Well, yeah, like I'm fine with where my business is at," but they do want to provide for their families, have a better life. How could Like, that's a bigger problem versus focusing on the tiny, little, everyday sort of issues.

00:34:15 Jeff Sarris

Yeah, and I think they're always hard. I would actually push back. You said it doesn't mean hard.

I think any problem worth solving is inherently hard, because otherwise, you don't need to solve it. It's already solved, it's easy.

00:34:30 Amara Andrew

Unless people don't want to take action, I would argue.

00:34:33 Jeff Sarris

And then, and that's the crux of all of it. Like if you don't want more out of life, fine. But why are you even here? [laughter] Why are you listening to this?

00:34:41 Amara Andrew

On this Earth or in the podcast? [laughter]

00:34:44 Jeff Sarris

But yeah. If you don't want more out of life, fine. But like I feel like we all want something more.

00:34:48 Amara Andrew

Well, this would be a very weird podcast for you to be listening to. [laughter]

00:34:51 Jeff Sarris

Yeah. And we all want Inherently, we do all want something more out of life, no matter where we are on the scale of success and power and whatever it is that people have striven for. Striven?

00:35:05 Amara Andrew

Strove?

00:35:06 Jeff Sarris

Strove, strove.

00:35:07 Amara Andrew

Strived? [laughter]

00:35:10 Jeff Sarris

I think that's good for this week.

00:35:12 Amara Andrew

[laughter]

00:35:14 Jeff Sarris

If you want stuff like this that we never send to your inbox because we haven't sent the email in a little bit, go to usefulnotfamous.com, put your email in the in the in the text box, and we will one day start sending that again. We're going to send the emails again, though.

00:35:25 Amara Andrew

Did you work out today? [laughter]

00:35:26 Jeff Sarris

We've been doing the hyper local one, but we're going to bring back the Useful.

00:35:29 Amara Andrew

And cuz we're going to have another special project, hopefully, happening soon.

00:35:34 Jeff Sarris

Always building everything. I mean we just did so much with the hyper local platform, that's so exciting this week, but we're not going to talk about that now. We're 35 minutes in.

I think we'll wrap here. Thanks for tuning in, and be useful.

00:35:46 Amara Andrew

[makes drum noises] My name is Amara. I drive a Cara. I go real fara cuz I got the guitarra. [laughter] I hated that growing up, cuz nothing rhymed with Amara.

So everybody would just use guitarra. I swear to god. That was the only [laughter] Okay, bye! [laughter]