Your leads won't become sales until you do this

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Transcript

Show Structure and Converting Leads to Sales

00:00:00 Jeff Sarris

Don't you laugh. Your leads won't turn into sales until you do this.

00:00:07 Amara Andrew

Welcome back to Useful Not Famous. It is the podcast for people who care more about making money and not about likes and subscribers. I'm Amara- I'm Amara, Sassy Pants Andrew.

With that,

00:00:20 Jeff Sarris

And I'm Jeff Sarris. And this show's broken up into three parts. This show's broken up into three parts, 15 total minutes, each segment is five minutes.

We have why, how- why, what, and how.

00:00:33 Amara Andrew

Wow!

00:00:34 Jeff Sarris

And wow.

00:00:35 Amara Andrew

First seven seconds.

00:00:37 Jeff Sarris

So, yeah. The why is sort of the why for what we're talking about today. It's converting leads into sales and how you need to capture leads and how you need to nurture leads.

00:00:50 Amara Andrew

That's right, nurture those bitches.

00:00:52 Jeff Sarris

Is it seven seconds?

00:00:53 Amara Andrew

It's all good.

00:00:55 Jeff Sarris

And then the what is just a little bit about us, what we're up to this week. And then the how is the practical of how you can apply this specifically to your business today.

00:01:04 Amara Andrew

And stick around to the end, cuz what is it, Sarris?

00:01:07 Jeff Sarris

Yeah, you actually wrote this. So, stick around until the end where we'll explain how we get 2,000 leads per month from a YouTube channel that gets around 300 views per video. And that's not clickbait.

It is true, and we will explain it at the end.

00:01:21 Amara Andrew

And it actually is legitimate. I can promise you that. So, let's get into the

00:01:25 Jeff Sarris

This. So, the why. So, the why Oh, actually, hold on.

We have our little handy dandy timer that I am going to show in front of your camera. So, we have this little timer because each segment is 5 minutes. So, we put 5 minutes on the timer.

And good luck.

00:01:42 Amara Andrew

Good luck. Oh, god. Is this Saw?

1, 2, 3, 4, 5, 6, 7, 8, 9, or 10?

00:01:48 Jeff Sarris

I don't know. But, okay, so 5 minutes. Now, why?

Differences Between Organic Marketing and Sales

00:01:53 Amara Andrew

This is perfect. So, we're talking about marketing versus sales. So, there's a huge fundamental difference and something that we see a lot.

So, we work with, primarily, real estate professionals. We fly all over the country to film with realtors in their market.

00:02:05 Jeff Sarris

That's what we do for the video side, but I've worked with every type of business. Exactly everyone. I counted.

00:02:13 Amara Andrew

Nice. Cool. Who was that, like five people?

00:02:16 Jeff Sarris

Nice!

00:02:17 Amara Andrew

So, people in on my side of the content-making machine are confusing and conflating marketing versus sales, and there's a huge fundamental difference between the two. So-

00:02:28 Jeff Sarris

Yeah, and what we do, I just want to say, I just wanted to say that what we do is called organic content marketing. It's not paid marketing. It's not ads.

It's organic.

00:02:37 Amara Andrew

I thought it was called MAVEN.

00:02:40 Jeff Sarris

Yeah, man!

00:02:42 Amara Andrew

What is MAVEN.com?

00:02:45 Jeff Sarris

Okay, so organic content marketing, so what we do is marketing. We draw in the leads, but go on.

00:02:50 Amara Andrew

No, I'm done for the rest of this podcast. Yes. Sorry, I'm wasting our 5 minutes.

So, marketing, yes. We focus on the organic content marketing, so that's getting people to follow you based on the merits of your actual content, not through any sort of trickery or anything else.

00:03:08 Jeff Sarris

Well, not even the follow as much as the attention, the awareness.

00:03:11 Amara Andrew

Yes, and yeah, I guess not follow, but we're essentially, it's just about building a brand. Like, I'm beating around the bush, but that's all it is. But a brand outlives everything, by far.

Like, oh, my god. I could go down a whole tangent, which I know you can as well. We have a couple things, but that's what marketing is.

Like, we are helping you get in front of people, the right people, not just, "Well, I need 7 million views." What are you going to do with that? Nothing.

00:03:37 Jeff Sarris

Yeah. So, organic content marketing, it's organically reaching people through content. And that's what That's the main thing of what That's the main thing that we do.

But today, we want to talk about the next step.

00:03:48 Amara Andrew

Which is sales.

00:03:49 Jeff Sarris

Yeah, after- and yeah, actually, need to articulate that better because we didn't actually deliver on it. Sales versus marketing. Marketing is the awareness, how you get the leads.

But if you're conflating awareness with sales, that's a problem. Sales is what you do with the lead. And sales starts the moment they come in.

It's through nurturing. It's through various things that you can do to nurture them. So,

00:04:17 Amara Andrew

And it's hard to because the marketing is the fun part. It's where you get to send out little gift baskets and make fun videos and do all those things. But then the sales can be much more difficult if that isn't what you want to do.

It's kind of funny because it feels like people are one or two, like either more pro-marketing or more pro-sales.

00:04:40 Jeff Sarris

Yeah, not even pro, but they're more inclined to do it naturally.

00:04:44 Amara Andrew

Yeah, that's what I meant. Yeah, yeah, not against it, but

00:04:47 Jeff Sarris

Mi amigo.

00:04:49 Amara Andrew

Popular.

00:04:51 Jeff Sarris

El gato es en mi pantalones.

00:04:52 Amara Andrew

Okay.

00:04:55 Jeff Sarris

Okay, so just make sure that our cameras are still actually recording because that would be great.

00:04:59 Amara Andrew

Unbroke. It's like, we will save you. But anyways, so that's the difference between marketing and sales.

So, now let's talk about

00:05:07 Jeff Sarris

Well, so basically, there's a couple different ways, and we're going to get into the how at the end, like how you can actually nurture your leads. But there's two real core ways that we want to talk about. One is Instagram DMs, like DMs in general, but we'll explain why Instagram, and email marketing.

So, explain a little bit about Instagram DMs and why right now is sort of an inflection point for it.

Instagram Direct Message Updates for Lead Nurturing

00:05:32 Amara Andrew

So, Instagram has just released, which we try to not do timely sort of stuff, especially on this podcast, but because it just happened and it is actually a really big deal, Instagram just released an update or like a they released the

00:05:49 Jeff Sarris

I only wanted to say, I don't think it's as timely as this one is proof for why you need to pay attention to this is Instagram's paying attention to it.

00:05:57 Amara Andrew

Yeah. But typically we try to avoid the timely sort of stuff. Evergreen only, bitch.

But This is off the rails, I'm sorry. You had a perfect little vision and I'm just like

00:06:06 Jeff Sarris

Oh god, we're almost done with our time.

00:06:08 Amara Andrew

No! So, Instagram released an update where they're going to be focusing primarily on DMs. So, DMs, direct messenger, in case Messenger,

00:01:18 Jeff Sarris

Messengers.

00:01:19 Amara Andrew

Well, I guess we'll talk about this a little bit more later, but they realized

00:06:23 Jeff Sarris

That's our 5 minutes already?

00:06:25 Amara Andrew

Wow, I'm just on a rampage, apparently. But, they realize that DMs is where they stand out from other social platforms and that's what people primarily use it for, which I do agree. Somebody that we actually work with is phenomenal with their DMs.

Like they sell in their DMs like no other. It's, honestly, magic and I wish they would sell that as a product because that seriously is where the magic is.

00:06:49 Jeff Sarris

But that's what we're here for. Is like, this episode is about that. So, how do you get that magic from lead to sales and That was the big thing is like Instagram's big push in 2025 is DMs.

00:07:03 Amara Andrew

Yeah.

00:07:03 Jeff Sarris

People use Instagram for DMs. They use text messages for messages. People don't really use TikTok, they don't use YouTube to DM a new friend.

That's not really what those platforms are. So, using Instagram for DMs, you can nurture your leads. So, you might get leads, you get attention.

People who are following you and engaging with your content. But then you're engaging with them. So, sort of the why of nurturing them through DMs is you people want to feel seen.

People want to feel like you understand them. And you can do that in a one-on-one setting. The crazy part is it's behind closed doors.

So, no one even knows you're doing it.

00:07:43 Amara Andrew

And that's what I was going to ask. Like, why is that more successful versus comments? Because commenting, you can respond to everybody, but it is different when it's a public thing.

It's It's like when we turn a camera on and somebody freezes immediately because it's just the psychological trigger of, "I'm on camera. I'm in public. Everybody can see it." But when you're behind closed doors, you're much more relaxed.

You may say things maybe you would never say in mixed company or like in front of a camera. Like, as soon as we turn off the camera, some people are like, "Hey, how's it going?" And like they just become their normal selves. So, it's very interesting.

00:08:19 Jeff Sarris

Well, and comments are different. I put three more minutes on the timer because this is an important This is such an important thing to talk about.

00:08:24 Amara Andrew

Well, yeah. This is the foundation.

00:08:26 Jeff Sarris

Yeah. So,

00:08:27 Amara Andrew

Maybe we need like five and a half minutes for this first part.

00:08:29 Jeff Sarris

Here, I'll put it back on five total. So, we have five. So, this'll be 10.

Yeah, this'll be a much longer segment, but it's important.

00:08:35 Amara Andrew

Yes.

00:08:36 Jeff Sarris

So, comments aren't Comments are post engagement.

00:08:39 Amara Andrew

Yeah.

00:08:40 Jeff Sarris

Like, meaning like a physical social media post, you're engaging with it. You're not engage engaging with the human. You're referencing the post.

Like earlier,

00:08:51 Amara Andrew

Well, yeah, it's not like you're going to actually have a conversation in comments unless you're trying to fight someone. Or it's just such a It's not an actual conversation because you can converse back and forth a little bit, but it'll stop. Whereas, like in a DM, it's much more intimate, I guess, for lack of a better term.

Not like sexual intimacy, but just it is intimate because it's the one-on-one thing and it's presumably only the two of you reading it or whatever.

00:09:19 Jeff Sarris

Well, and it goes back to sort of how do you Like sliding into the DMs.

00:09:22 Amara Andrew

-huh, but how do you have a good dinner party? You have less than four or fewer people.

Which that is our golden rule now for all conferences. Five or fewer people for me, in my opinion.

00:09:31 Jeff Sarris

Yeah. Like I say four, you say five. But the only way you can have any real conversation is with no more than that many people because you can't actually converse and sort of a rule would have to be everyone's talking about the same thing.

It's one conversation amongst the table. If there's eight people, that's not happening. And sort of same idea now translating that into DMs is you're interacting with someone directly.

You're commenting on their asking about their dog. Asking about their this or engaging in different ways where they know you care. But the secret is also only do it if you care.

Like you're not This isn't a scheme. This isn't a tactic. But how did DMs Like how did DMs play in us?

Like our direct usage of it is how MAVEN started.

00:10:19 Amara Andrew

Yeah, MAVEN started literally with just two DMs. The first one I wrote to someone, I was still working at two universities. And I was an archivist and then an art history professor, but I sent two DMs.

The first one said, "Hi, you're literally the first person I'm reaching out to. I'm Amara and I do this, this, this, and this. Should we work together?

Or Would you like to work together?" Nothing. Cool. Fine.

Whatever. Second DM: "Hi, you're literally the second person I'm reaching out to. I'm Amara and I do this, this, this, and this.

Would you like to work together?" "Hell, yeah!" I got a response. Hell yeah, that was the response. I realized I did not pause dramatically.

What a ham.

00:11:02 Jeff Sarris

But, yeah. So, that's nurturing. Like that's actually that's sales.

That's direct sales. That was cold outreach.

00:11:07 Amara Andrew

Yeah.

00:11:08 Jeff Sarris

What we're talking about is warm outreach. Like these are leads. These are people who sort of raised their hand to follow, to engage with your stuff, so it they're warmer.

They're warmer to you to receive what you want to say.

00:11:18 Amara Andrew

Oh, yeah. People that follow you, engage with your content, comment, whatever it is, those definitely are people that you should reach out to, which I'm guilty. I don't do that as well, and that's something that I personally want to get better with, but that absolutely terrifies me.

00:11:36 Jeff Sarris

Yeah, and the other thing is email.

00:11:38 Amara Andrew

I don't know why. It shouldn't, cuz like I don't care. Cuz really the only reason why you wouldn't do it is you're afraid of what people think, but like I genuinely don't care.

I just

00:11:46 Jeff Sarris

We could unpack fear on an entire episode because that's a big

00:11:49 Amara Andrew

Is that what that smell is?

00:11:51 Jeff Sarris

But, anywho.

00:11:53 Amara Andrew

Shall we move to our next section?

00:11:54 Jeff Sarris

Well, I was just going to say the two things. We said DMs, that's the I almost want to say that's the 101 level, but in especially in real estate, people miss the actual like 400 level of lead nurturing.

00:12:10 Amara Andrew

Yes, which is

00:12:10 Jeff Sarris

And that's using their website and email marketing.

Real Estate Website and Email Marketing Strategy

00:12:13 Amara Andrew

Ugh, the fucking website for realtors. That will never stop irritating me.

00:12:17 Jeff Sarris

Yeah, nobody uses I don't Like I literally like legitimately have not a single realtor that I've seen yet who uses their website effectively. And I say this as someone who's built very large platforms exclusively through the web.

00:12:33 Amara Andrew

You've built a shit ton of websites.

00:12:35 Jeff Sarris

Yeah, large email marketing platforms, too, which will platforms that we use email marketing for explicitly. One that we get 2,000 new email subscribers, people who raise their hands and want to hear from us every single month. And we'll dive into that more in the how section cuz that'll be more of the practical, but email marketing and DMs, that's sales.

Sales happens there. Creating videos, creating written posts, like all these things you're doing to sort of on social media, they're fun, they're satisfying, but that's marketing, and don't confuse marketing with sales.

00:13:10 Amara Andrew

Yes, two very, very different approaches. So,

00:13:13 Jeff Sarris

Yeah.

00:13:13 Amara Andrew

What?

00:13:14 Jeff Sarris

Well, I mean we actually didn't hit our second five. We're almost there, but I'm going to click it.

00:13:19 Amara Andrew

He cheated!

00:13:22 Jeff Sarris

Hey, we were seconds away. But, okay, so we set the timer again for 5 minutes. Okay.

00:13:30 Amara Andrew

I love that we have a 25-minute 15-minute podcast.

00:13:35 Jeff Sarris

Oh, it's how it works.

00:13:37 Amara Andrew

Every week.

00:13:37 Jeff Sarris

Also, if anyone is watching, this is an audio-first podcast. However, I have said, we have said that this is a zero-effort video, but we couldn't help ourselves. It's We've upgraded a little bit.

We have a couple cameras we threw up. So, now it doesn't look stupid. We just can't have it not look good.

00:13:56 Amara Andrew

Well, you have to start. Like if you don't just Like I just wanted us to get in the rhythm of doing it and it was like I don't care. Like it could look like a dumpster fire, and at least we're staying consistent.

So, now obviously, yes, we can't help ourselves, so then it's like, "All right. Well, let's just like bring in the cameras." And then next time we're going to have flamingos, and then it's just going to be a whole thing.

00:14:16 Jeff Sarris

Oh, the flamingos.

00:14:18 Amara Andrew

Yeah, they're on the way.

00:14:19 Jeff Sarris

So, I was going to say when we travel, it'll be like what we were doing, but now that I'm think We bring these cameras with us.

00:14:26 Amara Andrew

We will have our cameras.

00:14:27 Jeff Sarris

The only thing, we'll have one

00:14:28 Amara Andrew

So, we'll just hold it the whole time.

00:14:30 Jeff Sarris

Yeah, I'll just hold yours because I want mine to be like rock solid because I matter.

00:14:35 Amara Andrew

Wow. Okay, Jeselnik. Jesus.

That was the most Jeselnik- Anthony Jeselnik, in case you don't know who that is, he's a comedian, one of my favorites, and you seemed just like him.

00:14:48 Jeff Sarris

Thank you. That is a big compliment. But, yeah, so we'll have to figure out the second tripod.

But, okay, so yeah, the what section is a little bit about us this week, what we've been up to. So, we are We, obviously, travel, not obviously. If you're new here, we travel all over the country to film with realtors in their market.

We do organic content marketing. What?

Creating Expert Video Content for Business Clients

00:15:07 Amara Andrew

Yeah, we also do small businesses as well. Like primarily real estate has just become our niche, but we do work with small businesses, and

00:15:15 Jeff Sarris

Also, pop quiz: Nitch or niche?

00:15:18 Amara Andrew

I say niche because I'm not a heathen. That's how you're supposed to say it.

00:15:23 Jeff Sarris

Son of a nitch. Okay, continue.

00:15:25 Amara Andrew

Niche. You know me, I say croissant. I'm obnoxious.

00:15:29 Jeff Sarris

When you don't have an aunt, you have an aunt.

00:15:31 Amara Andrew

There's a U in there. Duh.

00:15:34 Jeff Sarris

Anyway.

00:15:35 Amara Andrew

Anyways. He knows how to push my fucking buttons. Okay, so this week, though, we started Don't do that look.

We filmed this week with our brand new top banana, who is somebody that works here, works here, who is here in Chicago where we live. They're a plumbing company, which is very exciting because A, it's not only exciting because it's someone outside of real estate, but then it's also exciting because they're a new top banana, which it's exciting for the content because it's very similar to what we do with people, but also incredibly different than what we do.

00:16:21 Jeff Sarris

Yeah, the same like the what is exactly the same. It's organic content marketing meant to bring in leads.

00:16:27 Amara Andrew

Yes, so the way that we film with real estate professionals is it's a very specific type of content we do. So, it's not only to show So, MAVEN literally means expert. So, we want to show A MAVEN is an expert.

00:16:40 Jeff Sarris

Yes.

00:16:41 Amara Andrew

A MAVEN, A Mara. A Jeff. Amy.

00:16:46 Jeff Sarris

Amy!

00:16:48 Amara Andrew

Anyway, so a MAVEN is an expert. So, we want to show that people are experts in their field. So, in this case, it's real estate because of what I'm talking about right now.

I lost my train of thought. So, we do content that shows, "Oh, they're in real estate. They know exactly what they're talking about.

They know how to save me $10,000 in closing costs," or, "They know the three things I need to do before I sell my house." Like all those different things where it's advice to the person. And then we also do local hidden gem content because you need to have a reason for people to go to your profile. If you did just all tips and tricks like that, it's extremely boring.

Like, I'm going to be the first one to admit it, where it's just like, "Yeah, yeah, I know you can help me with a down payment." But, instead, then what we started doing is including the local hidden gem content because that's still evergreen in a way, even though businesses will come and go, but you can showcase things in your area.

So, like if you showcase a park, that's hopefully going to be pretty evergreen in your area. Shouldn't be going anytime soon. But, showcasing that stuff mixed in with the expertise, that gives people a reason to not only go to your profile, but then also show, "Oh, they're a realtor.

Like, I'm going to remember that." Because so many people, unfortunately, I'm going to go on a rant, they're focused on only doing local content, which A, can be very evergreen, especially doing it the news style that some people do, which is fine. Like, it works and that's amazing. Keep doing it.

00:18:12 Jeff Sarris

News style is not evergreen, however.

00:18:13 Amara Andrew

Exactly. That's what I mean. Yeah, news style is not evergreen and that's fine.

Like, keep doing it. That's amazing. But, you will probably burn yourself out just knowing how content goes.

00:18:24 Jeff Sarris

Time.

Evergreen Content Versus News Style Content

00:18:25 Amara Andrew

And you're not providing long-term value with evergreen content. So, as soon as that's out of the media cycle, you have to keep feeding it. Like, I had a podcast that was a news podcast where I would talk about news stories in the art field every single week.

It's very exhausting trying to find those new things and you have to work very hard to find that, whereas evergreen concepts, you can talk about repeatedly, and that video, we call it the 24/7 open house effect, but essentially that video will live forever and it will keep providing value to people because it's an evergreen concept.

Like, how do you save $10,000? People have wanted to know that since the beginning of time when $10,000 was $7 million. Worth that much.

You know what I mean?

00:19:08 Jeff Sarris

They save money. Save money, people always want that.

00:19:10 Amara Andrew

Exactly, so that kind of a concept or what's a down payment. Like, that's going to be the same thing over and over and over and over again. It's not going to be like, " I danced in the hallway and got 7 million views," but it's very important for the people who are You're like, "You need to stop."

00:19:26 Jeff Sarris

No, I just wanted to like sort of I wanted to tie that in. Like it's organic content marketing. I keep saying that because nobody seems to understand what that means.

00:19:34 Amara Andrew

No.

00:19:35 Jeff Sarris

And, basically, these are ways that realtors are useful.

00:19:40 Amara Andrew

Yes.

00:19:41 Jeff Sarris

Like, our this whole show is called Useful Not Famous. The point is someone's a new home buyer or seller. In their like, "How do I sell my house?" Well, if you're in Buffalo, New York, and you're looking to sell your house, we want you to find Michelle.

That's the whole point. I don't care if you're in San Francisco or I was going to say Frisco, Texas, that's why I changed it to San Francisco. I'm like, "Is it Frisco?" I don't know.

Just like random city USA. We don't want you to find Michelle because if you do, then it's wrong. You're the wrong customer.

You're the wrong client. Customer's bad for real estate. But we want to target the right people in the right location and make her make them see how useful she is.

And this is how it works for everyone. A plumber as well.

00:20:30 Amara Andrew

Exactly.

00:20:30 Jeff Sarris

How useful can the plumber be? Well, the plumber will solve my plumbing problems, but I need to trust them. Oh, they taught me actually how I can shut my water off.

Like, I have water everywhere in my basement right now. What do I do? Oh, I can shut the water off.

This is what I look for. This is how I turn it off. Okay, great.

Oh, they actually do all this other stuff. They explained what rotting pipe is and blah, whatever it is. Okay, they clearly do this all the time.

Let me call them because they also were in my neighborhood, in my market. All of this is organic content marketing, and no one's going to be famous on this on this stuff that's effective like this. I lost I lost where the all this stuff.

00:21:18 Amara Andrew

Squeak.

00:21:19 Jeff Sarris

I didn't come out right.

00:21:20 Amara Andrew

But, yeah. So, that's what we did this week is more of exactly what we already do, but with a different client, which is always fun.

Yes. Yeah, just focused more on the mitigation and prevention with them, but, yes, it was very fun.

00:21:31 Jeff Sarris

Yeah.

00:21:31 Amara Andrew

And do you want to talk about

00:21:33 Jeff Sarris

I'll save that for next time.

00:21:34 Amara Andrew

Okay.

00:21:35 Jeff Sarris

Because, yeah, our what section is already over, but I will set this timer for another 5 minutes, so this is the final segment today.

00:21:43 Amara Andrew

And then we'll ignore it and go for 20 more.

Building Sales Funnels to Convert Leads

00:21:46 Jeff Sarris

Yeah, I know. So, this is the how section. So, what we're ta talking about is how do you convert leads into sales?

And at the core, foundation of converting leads into sales, we have funnels. So, what is a funnel? Like you need to capture a lead.

So, someone comes in. They're interested in what you have. You need or what you have on offer, who you are, whatever it is.

You need a way to actually capture them, and

00:22:13 Amara Andrew

I feel like I'm just waiting for you to make a joke about capturing someone and like tying them up. So, I think that's why I keep stumbling.

00:22:19 Jeff Sarris

No me. I never make jokes. I'm the most serious person you've ever met.

Bring in the flamingos.

00:22:28 Amara Andrew

Oh, god.

00:22:28 Jeff Sarris

But, you need to capture them in some in some way, and either that's they follow you, they give you their email address. So, how do you do that? Let's specifically talk about the website.

So, that's the thing that's the most powerful. This is like 400 level, I would say,

00:22:46 Amara Andrew

Yeah.

00:22:46 Jeff Sarris

Versus 100 level. Like 101 is DMs. Like people follow, you can message them, make them feel seen, heard,

00:22:53 Amara Andrew

Well, and like video content, I would argue, also is 101.

00:22:56 Jeff Sarris

Well, we're talking sales, not marketing.

00:22:57 Amara Andrew

Oh, okay.

00:22:58 Jeff Sarris

Yeah.

00:22:58 Amara Andrew

So, yeah, what you do with the leads and how you use the funnel.

00:23:02 Jeff Sarris

I pay attention sometimes. What's your phrase when you do this?

00:23:06 Amara Andrew

Noogies.

00:23:07 Jeff Sarris

Oh, that's one of them. I thought the other one.

00:23:09 Amara Andrew

What other one?

00:23:11 Jeff Sarris

Like a fuck?

00:23:13 Amara Andrew

Oh. I haven't done that in forever.

00:23:15 Jeff Sarris

We have so many like inside jokes that no one will ever understand.

00:23:19 Amara Andrew

She's smart now.

00:23:20 Jeff Sarris

However,

00:23:21 Amara Andrew

So, sales.

00:23:23 Jeff Sarris

Yeah, so how do we how do we set up a funnel? So, a funnel in like in Instagram is harder. Like it's you can do the one-on-one nurturing, which is amazing, but again, that's one-to-one.

00:23:33 Amara Andrew

That's very time intensive.

00:23:35 Jeff Sarris

Yeah, and you're you're really nurturing individual leads, where email marketing is one-to-many, and these the many are the many people who raise their hand to say, "I want more." So, it all starts with what for whom. Like we've talked about this before, this is our main thing, like what do I have on offer and who is it for?

00:23:55 Amara Andrew

For whom? The Bell Tolls.

00:23:57 Jeff Sarris

Yes!

00:23:58 Amara Andrew

Haha.

00:23:59 Jeff Sarris

So in real estate, specifically, you need to figure out who you're trying to reach. It's probably people in your market. It should be people in your market.

I say probably and because a lot of realtors sell to realtors. They want them in their downline. They want them to buy their courses, their events, whatever, and that's a different thing.

00:24:18 Amara Andrew

Or some people have both in their feed, which is extremely confusing.

00:24:21 Jeff Sarris

Well, that's when, yeah, they don't understand because they haven't decided for whom. Like what for whom, that needs to be answered before everything. So, if it's clients, buyers, and sellers, now, okay.

So, now the strategy for the website is buyers and sellers. Like that's who we want to target. So, now, how do you get someone to give you their email address?

00:24:41 Amara Andrew

You steal it from

00:24:42 Jeff Sarris

Yeah, like all the real estate events where then they'll email you their local updates for their market.

00:24:49 Amara Andrew

Side note, I'm sorry, but if you're running an event, don't steal people's email addresses. They will mark you as spam. It hurts you, and it hurts your email, and hopefully it shuts down your

00:25:02 Jeff Sarris

Well, no. Well, yeah, and it's not stealing them, but if you acquire email addresses,

00:25:06 Amara Andrew

They didn't sign up for that shit.

00:25:07 Jeff Sarris

If you acquire email addresses running an event, that isn't someone saying, "I want to hear about Frisco, Texas real estate."

00:25:14 Amara Andrew

Yeah.

00:25:15 Jeff Sarris

Like, that's not it at all, and you're You are actively hurting your email deliverability. Like you don't want people marking you as spam. You don't want people not opening your messages.

All these things matter. Like this is the arena I've been in for 16 years, and I've built huge platforms. These things matter more than what you're doing, just flat out.

You're doing it wrong and you're hurting yourself.

00:25:40 Amara Andrew

And here's why.

00:25:41 Jeff Sarris

But basically, how do you get someone's email address? So, the website, what for whom, so what are you doing on the website? What are you delivering?

You're delivering local content that's useful to them. If you're a realtor, if you're not a realtor, it'll be a little different, which I could I'll I'll pivot right now. Okay, so we have a YouTube channel that gets around 300 views per video.

That platform gets 2,000 email subscribers a month. The website gets 20,000 visits per month. 10% of the people who go there give us their email address.

That's unheard of.

00:26:17 Amara Andrew

And why?

00:26:18 Jeff Sarris

Yeah, it's unheard of for 10% of visitors to give you their email address, but it's because the website is extremely useful.

00:26:27 Amara Andrew

How?

00:26:28 Jeff Sarris

Allow me to explain.

00:26:30 Amara Andrew

Time.

Kidney Stone Diet Lead Generation Case Study

00:26:32 Jeff Sarris

So, the website is extremely useful to whom? Kidney stone formers. It's kidneystonediet.com.

We've been building it now for a handful of years, and the what is we give all the resources and all the tools to prevent kidney stones. People suffer with kidney stones. It is a horrible pain from what I understand, and no People don't want to do it again.

So, we have tools, education, and resources on the site. These are the things that drive people to the website. Again, 300 views on YouTube.

It's not The platform is not famous, but it's very useful because also the YouTube videos, you don't need to watch them, you don't need to watch every single video. The goal is that's our organic content marketing to pull leads in. Then leads go to the website.

They realize, "Oh, there's all this that can help me. I'm going to use this tool, the oxalate list." If you just Google "oxalate list," it comes up not by accident, very deliberately because that is a tool. That is something that people actively search for, and we have satisfied that need.

00:27:52 Amara Andrew

I just keep thinking douche when he says tool and then the band, and then I'm like these are very different. Carry on.

00:27:57 Jeff Sarris

But, so we have tools, we have education, how do you reduce your how do you reduce your risk, but prevent future kidney stones? And then we also have resources. When you go to the doctor, how do you have a better doctor's visit?

You can download this PDF that will tell you exactly what you need to know, how you can present it, and how you can get the most out of your appointments. We have a 24-hour urine collection, which is part of Anyone who has a kidney stone knows about this, but there's an analysis that gives you the results you need. These are all resources that people who have or have had kidney stones need these.

So, we've created an extremely useful platform, and then to get some of the free resources and tools, we ask for the email address. So, we get 2,000 emails a month. That means our email list is growing rapidly, but then that's our funnel.

Our funnel is give something, give many hugely valuable things, ask for an email address. Then from there you continue on your sales funnel. So, like we're just talking about bringing people in.

We're not talking about the details of nurturing, but most real estate Most realtors don't seem to even have a funnel in place, period.

00:29:14 Amara Andrew

No, there's very little give, and there's only ask. And it's ask, ask, ask, ask for attention, ask for you to hire me, ask for you to give me your email. It's never, "Oh, let me give you all of these resources.

Let me give you all of these things," which is why we do our videos that way with MAVEN is like, let me show you around the neighborhood that you just moved to or that maybe you've lived in your entire life and you don't know about these certain things. Or let me just give you the gift of knowledge. Like that alone is so underrated, and obviously I come from a very education-heavy background, but giving someone knowledge is like literally the best thing you could give someone, like genuinely hands down, and people are so much more curious and yeah, just curious than you think.

But anyway,

00:30:00 Jeff Sarris

Well yeah, it's all just about being useful. So, the top of your funnel is be as useful as you possibly can. Give, give, give, give, give, give, ask.

So, also your email newsletter needs to give. It can't just be market updates. It can't It needs to be a reason for them to be there.

If you're giving them a tool for say figuring out the home they can afford, it's lame, it's not fun, whatever, but say you're giving them that. Now, you want to continue them taking them down this journey that tool has led them to. So, that's that's the art.

Art over science.

00:30:38 Amara Andrew

And that is already a warm lead because they're curious, "How can I afford a home?" So, then you need to further capture that by giving them even more resources. So, like, "Okay, here's a home buyer's guide," or some or I guess something a little bit more creative than that, but just, "Here are three things that you absolutely need to do before you buy a home: Are you pre-approved?" Like all those I'm not going to get in the weeds, but all those different things that you can give people.

And then, even if they already have a realtor, we've had people who's their client left their old realtor to then work with them because they're like, "Oh, you know way more than this idiot that I was working with who I'm related to." Which I find very funny. But, anyway, I digress. So, keep giving.

00:31:18 Jeff Sarris

But, yeah. That's the whole thing. So, really talking about funnels and stuff is something that we need a much longer episode for.

00:31:25 Amara Andrew

Yes.

Free Content Strategies That Drive Business Revenue

00:31:26 Jeff Sarris

But if this sounds a little crazy to you, it's like I don't even know where to begin, this is one more thing that we're spinning up. We're spinning up the next step. So, we already do organic content marketing with MAVEN, whatismaven.com.

If you're interested in lead capture and what you do to nurture a lead after they raise their hand and say, "I want more," go to owntownlove.com. That's o-w-n-t-o-w-n-l-o-v-e.com, and we'll be launching that soon to help you then convert your leads into sales because that's really at the end of the day what everyone needs and what everyone wants, and we have the organic reach like dialed.

But if you don't know how to convert your leads into sales, there's a problem. And again, email newsletters, we have one, too. If you go to usefulnotfamous.com, every Monday, you will get one actionable tip on how to improve your business, and we've I think we've said it maybe every episode, but I feel like we should have, but like mindset is what people talk about when they have no actionable advice.

We only want to give actionable advice. We don't care about your mindset because your mindset will follow your action.

00:32:38 Amara Andrew

Exactly. If you're constantly worried about mindset, then you're never going to take action. You're only going to be in your own thoughts, and that's the worst thing you could be doing.

That's what you're trying to get out of by thinking about mindset is, "How do I shift my mindset to be more not useful, be to do more, to make more money?" At the end of the day, that's why people want to do more, for the most part, is to make more money. There are very, very few of us who are just like, "I'm just very competitive." But you need to actually do things, so get out there, do stuff, slide into people's DMs, make a newsletter, provides provide so much value that you feel like you're getting taken advantage of.

I know that might sound really crazy, but just give away every single thing you know and more. Learn

00:33:22 Jeff Sarris

Because, you know why that works, is people look and they'll say, "If this is free, what are they doing when they actually get money from me?" Exactly. The What you're teaching them is that you don't phone it in. You're not like everyone else.

Like, what you said, like we're relentless. Like we're here, we're not going anywhere, we've done this forever. This is like who we are, and we want this podcast, the email,

00:33:48 Amara Andrew

The shirt!

00:33:48 Jeff Sarris

Yeah, the pod the podcast, the email, everything we do, we want to just bash everyone over the head with value so they see that like we're in it for everyone else because when you win, we win.

00:34:04 Amara Andrew

And genuinely to help, not trying to be like, "Buy my event tickets."

00:34:07 Jeff Sarris

Oh, yeah, but like when you win, we win. Like, truly, like if you're not succeeding, we're not succeeding. So, like it has to work.

00:34:16 Amara Andrew

Exactly. So, with that, shall we wrap it?

What, what? I'm not going to rap. Anyway.

00:34:22 Jeff Sarris

See you next time.

00:34:23 Amara Andrew

Fuck fame. Make money.

00:34:25 Jeff Sarris

Boom.